My name is Stephen McCarthy.
I build high performing design teams and deliver products that are understandable, useful and beautiful.
I’m currently Head of Product Design and User Research for Which?. Before that I was Head of Design for GOV.UK and the UK’s Government Digital Service.
A brief overview on how we’ve been updating the product experience of this trusted brand
Creating a range of user-centred products for reuse across the public sector
Giving people useful tools to help them resolve consumer issues
Building the trusted GOV.UK design language from scratch
Building and maintaining a cross-government design community of 800+ people
Designing an accessible and reusable payments service for the public sector
GOV.UK Coronavirus response
Getting the right information to people at the right time during a time of national importance
Creating and running a compelling series of events to build a wider GovDesign community of over 2,000 people
Creating a brand for the International Design in Government community and their series of events
Open Government Licence (OGL)
Creating an iconic logo that can be recognised at small sizes
Building a brand for this innovative cultural institution
Designing a new publication for Public Digital
Newspaper pictograms
Defining a point in time using pictograms
GDS Academy
Building a brand for this popular government training org
GOV.UK comms
Building a simple GOV.UK corporate comms style
ConCon
Event branding for the annual cross-government content conference
England’s Burning
Using pictograms to tell the important story of the UK riots in 2011 – published by Unit Editions
Event branding and design for this premier public sector digital event
A short blog post outlining the responsibility we have as designers to give users understandable information
Using design to build a strong org culture